PRIVACY POLICY

Cultura Diplomatica LLC ("we," "us," or "our") is committed to protecting the privacy of visitors to our website www.culturadiplomatica.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, subscribe to our newsletter, download our materials, or use our services.

 

INFORMATION WE COLLECT

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Personal Information You Provide:

• Name and email address (when subscribing to our newsletter or downloading materials)

• Contact information submitted through our contact forms

• Any information you provide when inquiring about our workshops, training, or speaking services

Information Automatically Collected:

• Website usage data through Google Analytics (pages visited, time spent, device information)

• IP address and browser information

• Cookies and similar tracking technologies (see our Cookie Policy below)

HOW WE USE YOUR INFORMATION

We use your personal information to:

• Send you our newsletter and educational content

• Respond to your inquiries and provide customer service

• Improve our Website and services

• Analyze Website usage and performance

• Comply with legal obligations

 

We do not sell, trade, or rent your personal information to third parties.

 

INFORMATION SHARING AND DISCLOSURE

We may share your information with:

• Service Providers: Third-party service providers that help us operate our Website, manage email communications, analyze site usage, process payments or donations, or deliver our products or services. These providers only process data under our instructions and for purposes authorized by us.

• Legal Requirements: When required by law, regulation, or legal process

• Business Protection: To protect our rights, property, or safety, or that of our users or others

 

YOUR RIGHTS AND CHOICES

All Users:

• Unsubscribe from our newsletter at any time using the unsubscribe link

• Contact us to update or correct your information

• Request information about what personal data we have about you

European Union Residents (GDPR Rights):

• Right to access, rectify, or erase your personal data

• Right to restrict or object to processing

• Right to data portability

• Right to withdraw consent at any time

California Residents (CCPA Rights):

• Right to know what personal information we collect and how it's used

• Right to delete your personal information

• Right to opt-out of the sale of personal information (we don't sell personal information)

• Right to non-discrimination for exercising your privacy rights

Brazilian Residents (LGPD Rights):

• Right to confirmation of processing, access to data, correction, anonymization, blocking or elimination

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Right to data portability and information about sharing

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DATA RETENTION

We retain your personal information while you maintain an active relationship with Cultura Diplomatica (for example, while subscribed to our newsletter or using our services) and for up to 7 years from your last interaction with us, solely to comply with legal or tax obligations or to respond to potential claims. You may request deletion of your personal information at any time, and we will honor that request whenever permitted by applicable law.

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CHILDREN'S PRIVACY

Our Website and services are intended for adults. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it immediately.

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INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

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SECURITY

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Website and updating the "Last Updated" date.

This document is also available in Spanish for reference. In the event of any inconsistency, this English version is the legally binding policy.

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CONTACT US

For any privacy-related questions or to exercise your rights, contact us at: privacy@culturadiplomatica.com